Corrections Policy

Corrections Policy

British Directory is dedicated to maintaining the accuracy of all information published on our platform. We understand that reliable data is essential for businesses and individuals seeking information across sectors like Engineering, Retail, and Hospitality & Catering. We are committed to correcting factual errors promptly and transparently.

Our Commitment to Accuracy

We strive to provide precise and current details for every listing, article, and resource. Our team works diligently to ensure the information reflects reality, from company addresses in Plant & Machinery to service descriptions in Business Services. When errors occur, we take immediate steps to address them.

Types of Corrections

We categorise corrections based on their nature and impact on the information presented.

Minor Fixes

These corrections involve small changes that do not alter the factual meaning of the content. Examples include typographical errors, grammatical mistakes, or minor stylistic adjustments. We implement these without a formal correction notice on the page.

Significant Corrections

These address factual inaccuracies that could mislead readers or misrepresent a business. This includes incorrect contact details, outdated service offerings, or inaccurate descriptions of products or services within any of our directory categories. Such corrections are noted directly on the affected page.

Retractions

A retraction occurs when an article or listing contains fundamental errors that render it wholly incorrect or misleading. If content is found to be based on false information, we will remove it. A clear notice will be published stating the reason for the retraction.

How Corrections Are Noted

For significant corrections, a dated note will appear at the bottom of the affected article or listing. This note will explain what was changed and the date the correction was made. This ensures full transparency for our users.

How to Report an Error

We encourage our readers, businesses, and organisations to report any errors they find on British Directory. Your vigilance helps us maintain high standards. Please provide a detailed description of the error and the exact URL of the page in question.

Send all error reports to our editorial team at [email protected]. We appreciate accurate and specific information to help us investigate.

Timeline for Reviewing Reported Errors

Our editorial team aims to review all reported errors within 3 business days of receipt. We will assess the claim and verify the information. If an error is confirmed, we will begin the correction process promptly.

Transparency and Correction History

British Directory maintains transparency regarding changes made to its content. Our commitment is to ensure the integrity of the information presented, whether for companies in the Chemical & Pharmaceutical sector or Education & Schools. We stand by the accuracy of our directory.

This Corrections Policy was last updated in March 2026.